Amiclubwear.com: they told me the order was on back order for...

A Amiclubwear.com customer review by GetHuman user ~hector from November 13th, 2017

Background on ~hector's case

GetHuman: ~hector - can you tell our other Amiclubwear.com customers when your case took place?
~hector: Yup. It was evening, on November 9th.
GetHuman: Did you reach out to Amiclubwear.com, and if so, how?
~hector: I used the 855-264-9327 number I found for on the GetHuman Amiclubwear.com customer phone number page I was on: Amiclubwear.com Customer Service Phone Number
GetHuman: And which of these common Amiclubwear.com customer issues best describes the reason you wanted to talk to them?
(Shows ~hector a list of common Amiclubwear.com problems)
~hector: "Overcharge/Strange charge" was why I was trying to call.

~hector's review of Amiclubwear.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Amiclubwear.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hector: they told me the order was on back order for * item and right away they gave me a refund via Paypal (that's why is better buy via papal) Dear Hector Moreno,*Ace Media International Group, LLC just sent you a partial refund of $**.** USD for your purchase.*If you have any questions about this refund, please contact Ace Media International Group, LLC.***so far ups shows me this: A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated.*so far besides the time of shipping, goes well
GetHuman: Let's quantify your experience contacting Amiclubwear.com. On a scale of 1 to 5, how easy is it go get help on a Amiclubwear.com problem?
~hector: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hector: I'd give them a five out of five on communication.
GetHuman: And what about Amiclubwear.com's ability to quickly and effectively address your problem?
~hector: For that I would say five out of five.
GetHuman: And finally- any advice for other Amiclubwear.com customers?
~hector: Call them early in the day or late. Don't forget any personal or account information you might need for Amiclubwear.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hector taken from his Amiclubwear.com customer service problem that occurred on November 9th, 2017.

Amiclubwear.com

3.00 of 5 stars | 14 reviews

~hector's Amiclubwear.com Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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