Amsoil Inc.: I love Amsoil products and my issue is with the...
A Amsoil Inc. customer review by GetHuman user ~rw4216 from November 20th, 2017
Background on ~rw4216's case
GetHuman: ~rw4216 - can you tell our other Amsoil Inc. customers when your case took place?
~rw4216: Sure. It was evening, on November 16th.
GetHuman: Did you reach out to Amsoil Inc., and if so, how?
GetHuman: And which of these common Amsoil Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~rw4216 a list of common Amsoil Inc. problems)
~rw4216: "None of those really matches why I wanted to call Amsoil Inc. that day." was why I was trying to call.
~rw4216's review of Amsoil Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Amsoil Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rw4216: I love Amsoil products and my issue is with there customer service reps in particular Ashley. She is rude and flippant and oblivious to fact tht customer service usually listens more than talks over you. I ordered a bunch of Oil, ATF and Filters for my vehicles and other customers and the Audi filter is wrong one on site. Rather than listen she is dismissive and acts as if you are bothering her*them by calling to acknowledge their mistake. Such a shame because there Oil is great but customer service.. P. U
GetHuman: Let's quantify your experience contacting Amsoil Inc.. On a scale of 1 to 5, how easy is it go get help on a Amsoil Inc. problem?
~rw4216: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rw4216: I'd give them a four out of five on communication.
GetHuman: And what about Amsoil Inc.'s ability to quickly and effectively address your problem?
~rw4216: For that I would say five out of five.
GetHuman: And finally- any advice for other Amsoil Inc. customers?
~rw4216: Call them early in the day or late. Don't forget any personal or account information you might need for Amsoil Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rw4216 taken from his Amsoil Inc. customer service problem that occurred on November 16th, 2017.
Amsoil Inc.
3.00 of 5 stars | 4 reviews
~rw4216's Amsoil Inc. Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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