Animal Jam: Horrible they always blame me and they don't ha...
A Animal Jam customer review by GetHuman user GetHuman-hc74820 from November 29th, 2017
Background on GetHuman-hc74820's case
GetHuman: GetHuman-hc74820 - can you tell our other Animal Jam customers when your case took place?
GetHuman-hc74820: Yeah. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Animal Jam, and if so, how?
GetHuman: And which of these common Animal Jam customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-hc74820 a list of common Animal Jam problems)
GetHuman-hc74820: "Hacked Account" was why I was trying to contact.
GetHuman-hc74820's review of Animal Jam customer service
GetHuman: So how would you sum up your experience for GetHuman's Animal Jam customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-hc74820: Horrible they always blame me and they don't have a lot of non member stuff
GetHuman: Let's quantify your experience contacting Animal Jam. On a scale of 1 to 5, how easy is it go get help on a Animal Jam problem?
GetHuman-hc74820: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-hc74820: I'd give them a two out of five on communication.
GetHuman: And what about Animal Jam's ability to quickly and effectively address your problem?
GetHuman-hc74820: For that I would say three out of five.
GetHuman: And finally- any advice for other Animal Jam customers?
GetHuman-hc74820: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Animal Jam to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-hc74820 taken from his Animal Jam customer service problem that occurred on November 23rd, 2017.