Anneklein.com: Lifetime warranty on the watch means nothing, s...
A Anneklein.com customer review by GetHuman user ~swtmlsa from November 26th, 2017
Background on ~swtmlsa's case
GetHuman: ~swtmlsa - can you tell our other Anneklein.com customers when your case took place?
~swtmlsa: Yeah. It was evening, on November 16th.
GetHuman: Did you reach out to Anneklein.com, and if so, how?
GetHuman: And which of these common Anneklein.com customer issues best describes the reason you wanted to talk to them?
(Shows ~swtmlsa a list of common Anneklein.com problems)
~swtmlsa: "Cancel order" was why I was trying to call.
~swtmlsa's review of Anneklein.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Anneklein.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~swtmlsa: Lifetime warranty on the watch means nothing, sent it back multiple times for repairs and when it still wouldn't work they replaced it with another non working watch and now they just tell me to call the company where i bought it!...$*** watch has now cost me $**** and still won't work
GetHuman: Let's quantify your experience contacting Anneklein.com. On a scale of 1 to 5, how easy is it go get help on a Anneklein.com problem?
~swtmlsa: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~swtmlsa: I'd give them a three out of five on communication.
GetHuman: And what about Anneklein.com's ability to quickly and effectively address your problem?
~swtmlsa: For that I would say two out of five.
GetHuman: And finally- any advice for other Anneklein.com customers?
~swtmlsa: Call them early in the day or late. Don't forget any personal or account information you might need for Anneklein.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~swtmlsa taken from his Anneklein.com customer service problem that occurred on November 16th, 2017.
Anneklein.com
3.00 of 5 stars | 12 reviews
~swtmlsa's Anneklein.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Anneklein.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Anneklein.com in any way.