Anthropologie: Pretty good. Fast service and my problem was r...
A Anthropologie customer review by GetHuman user GetHuman-71052 from November 22nd, 2017
Background on GetHuman-71052's case
GetHuman: GetHuman-71052 - can you tell our other Anthropologie customers when your case took place?
GetHuman-71052: Yeah. It was morning, on November 17th.
GetHuman: Did you reach out to Anthropologie, and if so, how?
GetHuman: And which of these common Anthropologie customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-71052 a list of common Anthropologie problems)
GetHuman-71052: "Warranty claim" was why I was trying to call.
GetHuman-71052's review of Anthropologie customer service
GetHuman: So how would you sum up your experience for GetHuman's Anthropologie customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-71052: Pretty good. Fast service and my problem was resolved. Disappointed that I'm still charged for sending back an item that I want to exchange for the exact same item (dif size). I think they should cover shipping in that case.
GetHuman: Let's quantify your experience contacting Anthropologie. On a scale of 1 to 5, how easy is it go get help on a Anthropologie problem?
GetHuman-71052: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-71052: I'd give them a five out of five on communication.
GetHuman: And what about Anthropologie's ability to quickly and effectively address your problem?
GetHuman-71052: For that I would say five out of five.
GetHuman: And finally- any advice for other Anthropologie customers?
GetHuman-71052: Call them early in the day or late. Don't forget any personal or account information you might need for Anthropologie to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-71052 taken from his Anthropologie customer service problem that occurred on November 17th, 2017.
Anthropologie
4.00 of 5 stars | 4 reviews
GetHuman-71052's Anthropologie Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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