Anthropologie: much better than calling the number on the back...

A Anthropologie customer review by GetHuman user GetHuman-332579 from November 19th, 2017

Background on GetHuman-332579's case

GetHuman: GetHuman-332579 - can you tell our other Anthropologie customers when your case took place?
GetHuman-332579: Yes. It was evening, on November 14th.
GetHuman: Did you reach out to Anthropologie, and if so, how?
GetHuman-332579: I used the 800-309-2500 number I found for on the GetHuman Anthropologie customer phone number page I was on: Anthropologie Customer Service Phone Number
GetHuman: And which of these common Anthropologie customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-332579 a list of common Anthropologie problems)
GetHuman-332579: "Returns" was why I was trying to call.

GetHuman-332579's review of Anthropologie customer service

GetHuman: So how would you sum up your experience for GetHuman's Anthropologie customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-332579: much better than calling the number on the back of the online receipt- or could have just been luck.
GetHuman: Let's quantify your experience contacting Anthropologie. On a scale of 1 to 5, how easy is it go get help on a Anthropologie problem?
GetHuman-332579: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-332579: I'd give them a five out of five on communication.
GetHuman: And what about Anthropologie's ability to quickly and effectively address your problem?
GetHuman-332579: For that I would say four out of five.
GetHuman: And finally- any advice for other Anthropologie customers?
GetHuman-332579: Call them early in the day or late. Don't forget any personal or account information you might need for Anthropologie to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-332579 taken from his Anthropologie customer service problem that occurred on November 14th, 2017.

Anthropologie

4.00 of 5 stars | 4 reviews

GetHuman-332579's Anthropologie Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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