Apple Federal Credit Union: It seems that they have only * persons to get a...
A Apple Federal Credit Union customer review by GetHuman user ~antifeik from November 15th, 2017
Background on ~antifeik's case
GetHuman: ~antifeik - can you tell our other Apple Federal Credit Union customers when your case took place?
~antifeik: Yup. It was afternoon, on November 9th.
GetHuman: Did you reach out to Apple Federal Credit Union, and if so, how?
GetHuman: And which of these common Apple Federal Credit Union customer issues best describes the reason you wanted to talk to them?
(Shows ~antifeik a list of common Apple Federal Credit Union problems)
~antifeik: "Lower my rate" was why I was trying to call.
~antifeik's review of Apple Federal Credit Union customer service
GetHuman: So how would you sum up your experience for GetHuman's Apple Federal Credit Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~antifeik: It seems that they have only * persons to get all the calls, horrible. I will never make business with this people again.
GetHuman: Let's quantify your experience contacting Apple Federal Credit Union. On a scale of 1 to 5, how easy is it go get help on a Apple Federal Credit Union problem?
~antifeik: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~antifeik: I'd give them a two out of five on communication.
GetHuman: And what about Apple Federal Credit Union's ability to quickly and effectively address your problem?
~antifeik: For that I would say five out of five.
GetHuman: And finally- any advice for other Apple Federal Credit Union customers?
~antifeik: Call them early in the day or late. Don't forget any personal or account information you might need for Apple Federal Credit Union to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~antifeik taken from his Apple Federal Credit Union customer service problem that occurred on November 9th, 2017.
Apple Federal Credit Union
4.00 of 5 stars | 5 reviews
~antifeik's Apple Federal Credit Union Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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