Apple Federal Credit Union: It was good calling them and I got all the info...

A Apple Federal Credit Union customer review by GetHuman user GetHuman-107537 from November 23rd, 2017

Background on GetHuman-107537's case

GetHuman: GetHuman-107537 - can you tell our other Apple Federal Credit Union customers when your case took place?
GetHuman-107537: Yeah. It was morning, on November 21st.
GetHuman: Did you reach out to Apple Federal Credit Union, and if so, how?
GetHuman-107537: I used the 703-788-4800 number I found for on the GetHuman Apple Federal Credit Union customer phone number page I was on: Apple Federal Credit Union Customer Service Phone Number
GetHuman: And which of these common Apple Federal Credit Union customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-107537 a list of common Apple Federal Credit Union problems)
GetHuman-107537: "Setup an account" was why I was trying to call.

GetHuman-107537's review of Apple Federal Credit Union customer service

GetHuman: So how would you sum up your experience for GetHuman's Apple Federal Credit Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-107537: It was good calling them and I got all the information over the phone and I am going to talk in person too....
GetHuman: Let's quantify your experience contacting Apple Federal Credit Union. On a scale of 1 to 5, how easy is it go get help on a Apple Federal Credit Union problem?
GetHuman-107537: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-107537: I'd give them a three out of five on communication.
GetHuman: And what about Apple Federal Credit Union's ability to quickly and effectively address your problem?
GetHuman-107537: For that I would say five out of five.
GetHuman: And finally- any advice for other Apple Federal Credit Union customers?
GetHuman-107537: Call them early in the day or late. Don't forget any personal or account information you might need for Apple Federal Credit Union to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-107537 taken from his Apple Federal Credit Union customer service problem that occurred on November 21st, 2017.

Apple Federal Credit Union

4.00 of 5 stars | 5 reviews

GetHuman-107537's Apple Federal Credit Union Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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