Arizona Department of Revenue: Wait time too long and then what was promised d...
A Arizona Department of Revenue customer review by GetHuman user ~Anonymous from November 22nd, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other Arizona Department of Revenue customers when your case took place?
~Anonymous: Sure. It was afternoon, on November 20th.
GetHuman: Did you reach out to Arizona Department of Revenue, and if so, how?
GetHuman: And which of these common Arizona Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Arizona Department of Revenue problems)
~Anonymous: "None of those really matches why I wanted to call Arizona Department of Revenue that day." was why I was trying to call.
~Anonymous's review of Arizona Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's Arizona Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: Wait time too long and then what was promised did not happen. Horrible service, extremely long wait times, and incompetent people answering the phone when you do finally get through. The other systems of them calling you do not work and I don't have a mic on my computer to test the web interface.
GetHuman: Let's quantify your experience contacting Arizona Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Arizona Department of Revenue problem?
~Anonymous: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a three out of five on communication.
GetHuman: And what about Arizona Department of Revenue's ability to quickly and effectively address your problem?
~Anonymous: For that I would say one out of five.
GetHuman: And finally- any advice for other Arizona Department of Revenue customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Arizona Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Arizona Department of Revenue customer service problem that occurred on November 20th, 2017.