Arizona Public Service Co: I was very impressed with Mary Ellen! Her custo...

A Arizona Public Service Co customer review by GetHuman user GetHuman-258943 from November 16th, 2017

Background on GetHuman-258943's case

GetHuman: GetHuman-258943 - can you tell our other Arizona Public Service Co customers when your case took place?
GetHuman-258943: Yup. It was afternoon, on November 8th.
GetHuman: Did you reach out to Arizona Public Service Co, and if so, how?
GetHuman-258943: I used the 800-253-9405 number I found for on the GetHuman Arizona Public Service Co customer phone number page I was on: Arizona Public Service Co Customer Service Phone Number
GetHuman: And which of these common Arizona Public Service Co customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-258943 a list of common Arizona Public Service Co problems)
GetHuman-258943: "Book appointment" was why I was trying to call.

GetHuman-258943's review of Arizona Public Service Co customer service

GetHuman: So how would you sum up your experience for GetHuman's Arizona Public Service Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-258943: I was very impressed with Mary Ellen! Her customer service was very informative and helpful. She also went above and beyond by connecting me to the next service that I was seeking. Can't wait to move into my new home! Thanks! Good experience.
GetHuman: Let's quantify your experience contacting Arizona Public Service Co. On a scale of 1 to 5, how easy is it go get help on a Arizona Public Service Co problem?
GetHuman-258943: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-258943: I'd give them a five out of five on communication.
GetHuman: And what about Arizona Public Service Co's ability to quickly and effectively address your problem?
GetHuman-258943: For that I would say three out of five.
GetHuman: And finally- any advice for other Arizona Public Service Co customers?
GetHuman-258943: Call them early in the day or late. Don't forget any personal or account information you might need for Arizona Public Service Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-258943 taken from his Arizona Public Service Co customer service problem that occurred on November 8th, 2017.

Arizona Public Service Co

5.00 of 5 stars | 8 reviews

GetHuman-258943's Arizona Public Service Co Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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