Arizona Public Service Co: New to this side of town..learned I was on wron...

A Arizona Public Service Co customer review by GetHuman user ~Pointe Mountainside Resident from November 28th, 2017

Background on ~Pointe Mountainside Resident's case

GetHuman: ~Pointe Mountainside Resident - can you tell our other Arizona Public Service Co customers when your case took place?
~Pointe Mountainside Resident: Yup. It was middle of the night, on November 27th.
GetHuman: Did you reach out to Arizona Public Service Co, and if so, how?
~Pointe Mountainside Resident: I used the 800-253-9405 number I found for on the GetHuman Arizona Public Service Co customer phone number page I was on: Arizona Public Service Co Customer Service Phone Number
GetHuman: And which of these common Arizona Public Service Co customer issues best describes the reason you wanted to talk to them?
(Shows ~Pointe Mountainside Resident a list of common Arizona Public Service Co problems)
~Pointe Mountainside Resident: "Book appointment" was why I was trying to call.

~Pointe Mountainside Resident's review of Arizona Public Service Co customer service

GetHuman: So how would you sum up your experience for GetHuman's Arizona Public Service Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pointe Mountainside Resident: New to this side of town..learned I was on wrong plan and got onto plans that I am use to, cost now reasonable..Very happy with Anita!! THANK YOU GETHUMAN.COM FOR THESE PHONE NUMBERS :)
GetHuman: Let's quantify your experience contacting Arizona Public Service Co. On a scale of 1 to 5, how easy is it go get help on a Arizona Public Service Co problem?
~Pointe Mountainside Resident: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pointe Mountainside Resident: I'd give them a five out of five on communication.
GetHuman: And what about Arizona Public Service Co's ability to quickly and effectively address your problem?
~Pointe Mountainside Resident: For that I would say five out of five.
GetHuman: And finally- any advice for other Arizona Public Service Co customers?
~Pointe Mountainside Resident: Call them early in the day or late. Don't forget any personal or account information you might need for Arizona Public Service Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pointe Mountainside Resident taken from his Arizona Public Service Co customer service problem that occurred on November 27th, 2017.

Arizona Public Service Co

5.00 of 5 stars | 8 reviews

~Pointe Mountainside Resident's Arizona Public Service Co Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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