ArmaniExchange.com: Manager Daniellle was treating customers in suc...
A ArmaniExchange.com customer review by GetHuman user ~Inoka from November 17th, 2017
Background on ~Inoka's case
GetHuman: ~Inoka - can you tell our other ArmaniExchange.com customers when your case took place?
~Inoka: Yup. It was evening, on November 8th.
GetHuman: Did you reach out to ArmaniExchange.com, and if so, how?
GetHuman: And which of these common ArmaniExchange.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Inoka a list of common ArmaniExchange.com problems)
~Inoka: "Complaint" was why I was trying to call.
~Inoka's review of ArmaniExchange.com customer service
GetHuman: So how would you sum up your experience for GetHuman's ArmaniExchange.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Inoka: Manager Daniellle was treating customers in such an unacceptable manner. CRM principles are totally violated.
GetHuman: Let's quantify your experience contacting ArmaniExchange.com. On a scale of 1 to 5, how easy is it go get help on a ArmaniExchange.com problem?
~Inoka: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Inoka: I'd give them a one out of five on communication.
GetHuman: And what about ArmaniExchange.com's ability to quickly and effectively address your problem?
~Inoka: For that I would say three out of five.
GetHuman: And finally- any advice for other ArmaniExchange.com customers?
~Inoka: Call them early in the day or late. Don't forget any personal or account information you might need for ArmaniExchange.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Inoka taken from his ArmaniExchange.com customer service problem that occurred on November 8th, 2017.