As Seen On TV.com: co.added my expense to credit card knowingly th...
A As Seen On TV.com customer review by GetHuman user GetHuman-323744 from November 28th, 2017
Background on GetHuman-323744's case
GetHuman: GetHuman-323744 - can you tell our other As Seen On TV.com customers when your case took place?
GetHuman-323744: Yes. It was morning, on November 22nd.
GetHuman: Did you reach out to As Seen On TV.com, and if so, how?
GetHuman: And which of these common As Seen On TV.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-323744 a list of common As Seen On TV.com problems)
GetHuman-323744: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-323744's review of As Seen On TV.com customer service
GetHuman: So how would you sum up your experience for GetHuman's As Seen On TV.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-323744: co.added my expense to credit card knowingly they did not have it in stock. Why not add it to credit card at time of availability. Do they get additional monies from Credit Card companies every time orders are accepted on purpose with additional charge time in days? Postal fees were surely added. As for me I will never again place any additional orders. Thanks
GetHuman: Let's quantify your experience contacting As Seen On TV.com. On a scale of 1 to 5, how easy is it go get help on a As Seen On TV.com problem?
GetHuman-323744: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-323744: I'd give them a two out of five on communication.
GetHuman: And what about As Seen On TV.com's ability to quickly and effectively address your problem?
GetHuman-323744: For that I would say three out of five.
GetHuman: And finally- any advice for other As Seen On TV.com customers?
GetHuman-323744: Call them early in the day or late. Don't forget any personal or account information you might need for As Seen On TV.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-323744 taken from his As Seen On TV.com customer service problem that occurred on November 22nd, 2017.