Ask.com: totally ****** program did not ask for it now I...
A Ask.com customer review by GetHuman user ~bjk from November 26th, 2017
Background on ~bjk's case
GetHuman: ~bjk - can you tell our other Ask.com customers when your case took place?
~bjk: Yes I can. It was morning, on November 23rd.
GetHuman: Did you reach out to Ask.com, and if so, how?
GetHuman: And which of these common Ask.com customer issues best describes the reason you wanted to talk to them?
(Shows ~bjk a list of common Ask.com problems)
~bjk: "Cancel service" was why I was trying to contact.
~bjk's review of Ask.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Ask.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bjk: totally ****** program did not ask for it now I have to reboot back to factory settings again and reinstall all my normal programs for ** hours. Thanks a lot.
GetHuman: Let's quantify your experience contacting Ask.com. On a scale of 1 to 5, how easy is it go get help on a Ask.com problem?
~bjk: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bjk: I'd give them a one out of five on communication.
GetHuman: And what about Ask.com's ability to quickly and effectively address your problem?
~bjk: For that I would say four out of five.
GetHuman: And finally- any advice for other Ask.com customers?
~bjk: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Ask.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bjk taken from his Ask.com customer service problem that occurred on November 23rd, 2017.