At Brand: Reserved the room at days inn in St. Paul they...
A At Brand customer review by GetHuman user GetHuman49791 from December 7th, 2017
Background on GetHuman49791's case
GetHuman: GetHuman49791 - can you tell our other At Brand customers when your case took place?
GetHuman49791: Sure. It was afternoon, on December 6th.
GetHuman: Did you reach out to At Brand, and if so, how?
GetHuman: And which of these common At Brand customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman49791 a list of common At Brand problems)
GetHuman49791: "Overcharge/Strange charge" was why I was trying to call.
GetHuman49791's review of At Brand customer service
GetHuman: So how would you sum up your experience for GetHuman's At Brand customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman49791: Reserved the room at days inn in St. Paul they wouldn't let me stay in the room because I'm ** they said I had to be ***
GetHuman: Can you tell the rest of us a bit more from what happened on 12/06/17?
GetHuman49791: They refused to let me stay in the room because I'm under ** I would like a refund.
GetHuman: Let's quantify your experience contacting At Brand. On a scale of 1 to 5, how easy is it go get help on a At Brand problem?
GetHuman49791: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman49791: I'd give them a one out of five on communication.
GetHuman: And what about At Brand's ability to quickly and effectively address your problem?
GetHuman49791: For that I would say one out of five.
GetHuman: And finally- any advice for other At Brand customers?
GetHuman49791: Call them early in the day or late. Don't forget any personal or account information you might need for At Brand to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman49791 taken from his At Brand customer service problem that occurred on December 6th, 2017.
At Brand
-1.00 of 5 stars | 29 reviews
GetHuman49791's At Brand Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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