Australian Tax Office (ATO): wanted information on activity statement and la...
A Australian Tax Office (ATO) customer review by GetHuman user ~dont know from November 26th, 2017
Background on ~dont know's case
GetHuman: ~dont know - can you tell our other Australian Tax Office (ATO) customers when your case took place?
~dont know: Yes I can. It was late at night, on November 20th.
GetHuman: Did you reach out to Australian Tax Office (ATO), and if so, how?
GetHuman: And which of these common Australian Tax Office (ATO) customer issues best describes the reason you wanted to talk to them?
(Shows ~dont know a list of common Australian Tax Office (ATO) problems)
~dont know: "None of those really matches why I wanted to call Australian Tax Office (ATO) that day." was why I was trying to call.
~dont know's review of Australian Tax Office (ATO) customer service
GetHuman: So how would you sum up your experience for GetHuman's Australian Tax Office (ATO) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dont know: wanted information on activity statement and lady didn't know the answer so transferred me - to a hang up..not happy jan.
GetHuman: Let's quantify your experience contacting Australian Tax Office (ATO). On a scale of 1 to 5, how easy is it go get help on a Australian Tax Office (ATO) problem?
~dont know: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dont know: I'd give them a three out of five on communication.
GetHuman: And what about Australian Tax Office (ATO)'s ability to quickly and effectively address your problem?
~dont know: For that I would say one out of five.
GetHuman: And finally- any advice for other Australian Tax Office (ATO) customers?
~dont know: Call them early in the day or late. Don't forget any personal or account information you might need for Australian Tax Office (ATO) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dont know taken from his Australian Tax Office (ATO) customer service problem that occurred on November 20th, 2017.
Australian Tax Office (ATO)
1.00 of 5 stars | 8 reviews
~dont know's Australian Tax Office (ATO) Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Australian Tax Office (ATO), sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Australian Tax Office (ATO) in any way.