Auto Parts Warehouse: This customer service rep should work for someo...
A Auto Parts Warehouse customer review by GetHuman user ~Rick Estess from November 21st, 2017
Background on ~Rick Estess's case
GetHuman: ~Rick Estess - can you tell our other Auto Parts Warehouse customers when your case took place?
~Rick Estess: Yeah. It was evening, on November 18th.
GetHuman: Did you reach out to Auto Parts Warehouse, and if so, how?
GetHuman: And which of these common Auto Parts Warehouse customer issues best describes the reason you wanted to talk to them?
(Shows ~Rick Estess a list of common Auto Parts Warehouse problems)
~Rick Estess: "None of those really matches why I wanted to call Auto Parts Warehouse that day." was why I was trying to call.
~Rick Estess's review of Auto Parts Warehouse customer service
GetHuman: So how would you sum up your experience for GetHuman's Auto Parts Warehouse customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Rick Estess: This customer service rep should work for someone other than Auto Parts Warehouse. She's too good for them. I'm sure Auto Parts Warehouse's stunningly f***ed up order processing generates a lot of angry calls, and I feel sorry for her.
GetHuman: Let's quantify your experience contacting Auto Parts Warehouse. On a scale of 1 to 5, how easy is it go get help on a Auto Parts Warehouse problem?
~Rick Estess: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Rick Estess: I'd give them a two out of five on communication.
GetHuman: And what about Auto Parts Warehouse's ability to quickly and effectively address your problem?
~Rick Estess: For that I would say one out of five.
GetHuman: And finally- any advice for other Auto Parts Warehouse customers?
~Rick Estess: Call them early in the day or late. Don't forget any personal or account information you might need for Auto Parts Warehouse to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Rick Estess taken from his Auto Parts Warehouse customer service problem that occurred on November 18th, 2017.
Auto Parts Warehouse
3.00 of 5 stars | 2 reviews
~Rick Estess's Auto Parts Warehouse Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Auto Parts Warehouse, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Auto Parts Warehouse in any way.