Autopartsgiant.com: Part shipped and was the wrong part but they im...
A Autopartsgiant.com customer review by GetHuman user ~Jay from November 23rd, 2017
Background on ~Jay's case
GetHuman: ~Jay - can you tell our other Autopartsgiant.com customers when your case took place?
~Jay: Yup. It was morning, on November 22nd.
GetHuman: Did you reach out to Autopartsgiant.com, and if so, how?
GetHuman: And which of these common Autopartsgiant.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Jay a list of common Autopartsgiant.com problems)
~Jay: "None of those really matches why I wanted to call Autopartsgiant.com that day." was why I was trying to call.
~Jay's review of Autopartsgiant.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Autopartsgiant.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jay: Part shipped and was the wrong part but they immediately refunded my money anyway. This is service beyond expected and I am grateful for the speedy service. I will buy from them again and let them prove to me they are a good business to deal with.
GetHuman: Let's quantify your experience contacting Autopartsgiant.com. On a scale of 1 to 5, how easy is it go get help on a Autopartsgiant.com problem?
~Jay: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jay: I'd give them a one out of five on communication.
GetHuman: And what about Autopartsgiant.com's ability to quickly and effectively address your problem?
~Jay: For that I would say five out of five.
GetHuman: And finally- any advice for other Autopartsgiant.com customers?
~Jay: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Autopartsgiant.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jay taken from his Autopartsgiant.com customer service problem that occurred on November 22nd, 2017.
Autopartsgiant.com
3.00 of 5 stars | 16 reviews
~Jay's Autopartsgiant.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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