Avon Products, Inc.: not for regular cust. service, just*for sales R...

A Avon Products, Inc. customer review by GetHuman user GetHuman-300468 from November 19th, 2017

Background on GetHuman-300468's case

GetHuman: GetHuman-300468 - can you tell our other Avon Products, Inc. customers when your case took place?
GetHuman-300468: Yup. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Avon Products, Inc., and if so, how?
GetHuman-300468: I used the 800-367-2866 number I found for on the GetHuman Avon Products, Inc. customer phone number page I was on: Avon Products, Inc. Customer Service Phone Number
GetHuman: And which of these common Avon Products, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-300468 a list of common Avon Products, Inc. problems)
GetHuman-300468: "Track order" was why I was trying to call.

GetHuman-300468's review of Avon Products, Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Avon Products, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-300468: not for regular cust. service, just*for sales Reps., they*referred me to a different *, that didn't work.
GetHuman: Let's quantify your experience contacting Avon Products, Inc.. On a scale of 1 to 5, how easy is it go get help on a Avon Products, Inc. problem?
GetHuman-300468: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-300468: I'd give them a two out of five on communication.
GetHuman: And what about Avon Products, Inc.'s ability to quickly and effectively address your problem?
GetHuman-300468: For that I would say five out of five.
GetHuman: And finally- any advice for other Avon Products, Inc. customers?
GetHuman-300468: Call them early in the day or late. Don't forget any personal or account information you might need for Avon Products, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-300468 taken from his Avon Products, Inc. customer service problem that occurred on November 12th, 2017.

Avon Products, Inc.

4.00 of 5 stars | 22 reviews

GetHuman-300468's Avon Products, Inc. Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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