BP Chase Card Services: Previous problem resolved after * phone calls w...
A BP Chase Card Services customer review by GetHuman user ~skeptical at best from November 14th, 2017
Background on ~skeptical at best's case
GetHuman: ~skeptical at best - can you tell our other BP Chase Card Services customers when your case took place?
~skeptical at best: Yup. It was morning, on November 7th.
GetHuman: Did you reach out to BP Chase Card Services, and if so, how?
GetHuman: And which of these common BP Chase Card Services customer issues best describes the reason you wanted to talk to them?
(Shows ~skeptical at best a list of common BP Chase Card Services problems)
~skeptical at best: "Question" was why I was trying to contact.
~skeptical at best's review of BP Chase Card Services customer service
GetHuman: So how would you sum up your experience for GetHuman's BP Chase Card Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~skeptical at best: Previous problem resolved after * phone calls was to be confirmed in writing. Instead, received past due notice on balance paid in full the prior month.
GetHuman: Let's quantify your experience contacting BP Chase Card Services. On a scale of 1 to 5, how easy is it go get help on a BP Chase Card Services problem?
~skeptical at best: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~skeptical at best: I'd give them a one out of five on communication.
GetHuman: And what about BP Chase Card Services's ability to quickly and effectively address your problem?
~skeptical at best: For that I would say two out of five.
GetHuman: And finally- any advice for other BP Chase Card Services customers?
~skeptical at best: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for BP Chase Card Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~skeptical at best taken from his BP Chase Card Services customer service problem that occurred on November 7th, 2017.