Baltimore Gas and Electric: This trick isn't working for me, it just keeps...
A Baltimore Gas and Electric customer review by GetHuman user GetHuman-70052 from November 22nd, 2017
Background on GetHuman-70052's case
GetHuman: GetHuman-70052 - can you tell our other Baltimore Gas and Electric customers when your case took place?
GetHuman-70052: Yeah. It was afternoon, on November 13th.
GetHuman: Did you reach out to Baltimore Gas and Electric, and if so, how?
GetHuman: And which of these common Baltimore Gas and Electric customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-70052 a list of common Baltimore Gas and Electric problems)
GetHuman-70052: "Cancel service" was why I was trying to call.
GetHuman-70052's review of Baltimore Gas and Electric customer service
GetHuman: So how would you sum up your experience for GetHuman's Baltimore Gas and Electric customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-70052: This trick isn't working for me, it just keeps saying "no valid menu option chosen, thnak you for calling, goodbye." then hangs up.
GetHuman: Let's quantify your experience contacting Baltimore Gas and Electric. On a scale of 1 to 5, how easy is it go get help on a Baltimore Gas and Electric problem?
GetHuman-70052: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-70052: I'd give them a four out of five on communication.
GetHuman: And what about Baltimore Gas and Electric's ability to quickly and effectively address your problem?
GetHuman-70052: For that I would say five out of five.
GetHuman: And finally- any advice for other Baltimore Gas and Electric customers?
GetHuman-70052: Call them early in the day or late. Don't forget any personal or account information you might need for Baltimore Gas and Electric to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-70052 taken from his Baltimore Gas and Electric customer service problem that occurred on November 13th, 2017.