Bank of America BillPay: After ** minutes of prompt i finally went to ge...
A Bank of America BillPay customer review by GetHuman user GetHuman-112184 from November 13th, 2017
Background on GetHuman-112184's case
GetHuman: GetHuman-112184 - can you tell our other Bank of America BillPay customers when your case took place?
GetHuman-112184: Yes. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Bank of America BillPay, and if so, how?
GetHuman: And which of these common Bank of America BillPay customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-112184 a list of common Bank of America BillPay problems)
GetHuman-112184: "Question" was why I was trying to call.
GetHuman-112184's review of Bank of America BillPay customer service
GetHuman: So how would you sum up your experience for GetHuman's Bank of America BillPay customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-112184: After ** minutes of prompt i finally went to gethuman.com and got a real live person to talk to in under * minutes and they solved my problem
GetHuman: Let's quantify your experience contacting Bank of America BillPay. On a scale of 1 to 5, how easy is it go get help on a Bank of America BillPay problem?
GetHuman-112184: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-112184: I'd give them a five out of five on communication.
GetHuman: And what about Bank of America BillPay's ability to quickly and effectively address your problem?
GetHuman-112184: For that I would say five out of five.
GetHuman: And finally- any advice for other Bank of America BillPay customers?
GetHuman-112184: Call them early in the day or late. Don't forget any personal or account information you might need for Bank of America BillPay to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-112184 taken from his Bank of America BillPay customer service problem that occurred on November 10th, 2017.