Bank of America CD/IRA Dept: considerate, polite, solved my problem

A Bank of America CD/IRA Dept customer review by GetHuman user ~June W. Acree from November 21st, 2017

Background on ~June W. Acree's case

GetHuman: ~June W. Acree - can you tell our other Bank of America CD/IRA Dept customers when your case took place?
~June W. Acree: Yes I can. It was evening, on November 17th.
GetHuman: Did you reach out to Bank of America CD/IRA Dept, and if so, how?
~June W. Acree: I used a phone number I found on the GetHuman Bank of America CD/IRA Dept customer service contact info page: Contact Bank of America CD/IRA Dept Customer Service
GetHuman: And which of these common Bank of America CD/IRA Dept customer issues best describes the reason you wanted to talk to them?
(Shows ~June W. Acree a list of common Bank of America CD/IRA Dept problems)
~June W. Acree: "Question" was why I was trying to call.

~June W. Acree's review of Bank of America CD/IRA Dept customer service

GetHuman: So how would you sum up your experience for GetHuman's Bank of America CD/IRA Dept customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~June W. Acree: considerate, polite, solved my problem
GetHuman: Let's quantify your experience contacting Bank of America CD/IRA Dept. On a scale of 1 to 5, how easy is it go get help on a Bank of America CD/IRA Dept problem?
~June W. Acree: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~June W. Acree: I'd give them a five out of five on communication.
GetHuman: And what about Bank of America CD/IRA Dept's ability to quickly and effectively address your problem?
~June W. Acree: For that I would say five out of five.
GetHuman: And finally- any advice for other Bank of America CD/IRA Dept customers?
~June W. Acree: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Bank of America CD/IRA Dept to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~June W. Acree taken from his Bank of America CD/IRA Dept customer service problem that occurred on November 17th, 2017.

Bank of America CD/IRA Dept

4.00 of 5 stars | 3 reviews

~June W. Acree's Bank of America CD/IRA Dept Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Bank of America CD/IRA Dept, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Bank of America CD/IRA Dept in any way.

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