Bank of America Credit Card Servicing - Priority Card Services: longer than expected hold time. Kept ringing an...
A Bank of America Credit Card Servicing - Priority Card Services customer review by GetHuman user GetHuman-235382 from November 10th, 2017
Background on GetHuman-235382's case
GetHuman: GetHuman-235382 - can you tell our other Bank of America Credit Card Servicing - Priority Card Services customers when your case took place?
GetHuman-235382: Yeah. It was afternoon, on October 31st.
GetHuman: Did you reach out to Bank of America Credit Card Servicing - Priority Card Services, and if so, how?
GetHuman: And which of these common Bank of America Credit Card Servicing - Priority Card Services customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-235382 a list of common Bank of America Credit Card Servicing - Priority Card Services problems)
GetHuman-235382: "Question" was why I was trying to call.
GetHuman-235382's review of Bank of America Credit Card Servicing - Priority Card Services customer service
GetHuman: So how would you sum up your experience for GetHuman's Bank of America Credit Card Servicing - Priority Card Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-235382: longer than expected hold time. Kept ringing and then getting new hold music, but eventually I did get a human & the issue was resolved.
GetHuman: Let's quantify your experience contacting Bank of America Credit Card Servicing - Priority Card Services. On a scale of 1 to 5, how easy is it go get help on a Bank of America Credit Card Servicing - Priority Card Services problem?
GetHuman-235382: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-235382: I'd give them a four out of five on communication.
GetHuman: And what about Bank of America Credit Card Servicing - Priority Card Services's ability to quickly and effectively address your problem?
GetHuman-235382: For that I would say three out of five.
GetHuman: And finally- any advice for other Bank of America Credit Card Servicing - Priority Card Services customers?
GetHuman-235382: Call them early in the day or late. Don't forget any personal or account information you might need for Bank of America Credit Card Servicing - Priority Card Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-235382 taken from his Bank of America Credit Card Servicing - Priority Card Services customer service problem that occurred on October 31st, 2017.