Bankers Life & Casualty Co: After * mos. Of run around, we are still waitin...
A Bankers Life & Casualty Co customer review by GetHuman user ~rhonda schimpf from November 19th, 2017
Background on ~rhonda schimpf's case
GetHuman: ~rhonda schimpf - can you tell our other Bankers Life & Casualty Co customers when your case took place?
~rhonda schimpf: Sure. It was afternoon, on November 16th.
GetHuman: Did you reach out to Bankers Life & Casualty Co, and if so, how?
GetHuman: And which of these common Bankers Life & Casualty Co customer issues best describes the reason you wanted to talk to them?
(Shows ~rhonda schimpf a list of common Bankers Life & Casualty Co problems)
~rhonda schimpf: "None of those really matches why I wanted to call Bankers Life & Casualty Co that day." was why I was trying to call.
~rhonda schimpf's review of Bankers Life & Casualty Co customer service
GetHuman: So how would you sum up your experience for GetHuman's Bankers Life & Casualty Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rhonda schimpf: After * mos. Of run around, we are still waiting for payoff! Im not rep on policy, got that. Didnt want info, gave birth to benef. Just wanted to let them know shes over ** n to pay. Getting close to wanting estate payed for ** extra payments taken from bank over * yrs. Worst customer service ever!!!!!
GetHuman: Let's quantify your experience contacting Bankers Life & Casualty Co. On a scale of 1 to 5, how easy is it go get help on a Bankers Life & Casualty Co problem?
~rhonda schimpf: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rhonda schimpf: I'd give them a two out of five on communication.
GetHuman: And what about Bankers Life & Casualty Co's ability to quickly and effectively address your problem?
~rhonda schimpf: For that I would say one out of five.
GetHuman: And finally- any advice for other Bankers Life & Casualty Co customers?
~rhonda schimpf: Call them early in the day or late. Don't forget any personal or account information you might need for Bankers Life & Casualty Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rhonda schimpf taken from his Bankers Life & Casualty Co customer service problem that occurred on November 16th, 2017.