Bankers Life & Casualty Co: After * weeks of problems with not receiving my...

A Bankers Life & Casualty Co customer review by GetHuman user ~stillwaiting from November 13th, 2017

Background on ~stillwaiting's case

GetHuman: ~stillwaiting - can you tell our other Bankers Life & Casualty Co customers when your case took place?
~stillwaiting: Yup. It was morning, on November 7th.
GetHuman: Did you reach out to Bankers Life & Casualty Co, and if so, how?
~stillwaiting: I used the 800-621-3724 number I found for on the GetHuman Bankers Life & Casualty Co customer phone number page I was on: Bankers Life & Casualty Co Customer Service Phone Number
GetHuman: And which of these common Bankers Life & Casualty Co customer issues best describes the reason you wanted to talk to them?
(Shows ~stillwaiting a list of common Bankers Life & Casualty Co problems)
~stillwaiting: "None of those really matches why I wanted to call Bankers Life & Casualty Co that day." was why I was trying to call.

~stillwaiting's review of Bankers Life & Casualty Co customer service

GetHuman: So how would you sum up your experience for GetHuman's Bankers Life & Casualty Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~stillwaiting: After * weeks of problems with not receiving my check for my policy,everyone I have spoken to has given me a different excuse, or has lied about the check being mailed. They pretty much blew me off.Still waiting for my check.
GetHuman: Let's quantify your experience contacting Bankers Life & Casualty Co. On a scale of 1 to 5, how easy is it go get help on a Bankers Life & Casualty Co problem?
~stillwaiting: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~stillwaiting: I'd give them a one out of five on communication.
GetHuman: And what about Bankers Life & Casualty Co's ability to quickly and effectively address your problem?
~stillwaiting: For that I would say one out of five.
GetHuman: And finally- any advice for other Bankers Life & Casualty Co customers?
~stillwaiting: Call them early in the day or late. Don't forget any personal or account information you might need for Bankers Life & Casualty Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~stillwaiting taken from his Bankers Life & Casualty Co customer service problem that occurred on November 7th, 2017.

Bankers Life & Casualty Co

1.00 of 5 stars | 20 reviews

~stillwaiting's Bankers Life & Casualty Co Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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