Bankers Life & Casualty Co: This number is just about useless. Yes to can t...

A Bankers Life & Casualty Co customer review by GetHuman user ~Tom12345 from October 29th, 2017

Background on ~Tom12345's case

GetHuman: ~Tom12345 - can you tell our other Bankers Life & Casualty Co customers when your case took place?
~Tom12345: Yes. It was morning, on October 22nd.
GetHuman: Did you reach out to Bankers Life & Casualty Co, and if so, how?
~Tom12345: I used the 800-621-3724 number I found for on the GetHuman Bankers Life & Casualty Co customer phone number page I was on: Bankers Life & Casualty Co Customer Service Phone Number
GetHuman: And which of these common Bankers Life & Casualty Co customer issues best describes the reason you wanted to talk to them?
(Shows ~Tom12345 a list of common Bankers Life & Casualty Co problems)
~Tom12345: "None of those really matches why I wanted to call Bankers Life & Casualty Co that day." was why I was trying to call.

~Tom12345's review of Bankers Life & Casualty Co customer service

GetHuman: So how would you sum up your experience for GetHuman's Bankers Life & Casualty Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tom12345: This number is just about useless. Yes to can talk to a real person, but all they can do is give you general info about your account. If you have a real problem they can't help and WILL NOT pass you to anyone who might be able to help.
GetHuman: Let's quantify your experience contacting Bankers Life & Casualty Co. On a scale of 1 to 5, how easy is it go get help on a Bankers Life & Casualty Co problem?
~Tom12345: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tom12345: I'd give them a two out of five on communication.
GetHuman: And what about Bankers Life & Casualty Co's ability to quickly and effectively address your problem?
~Tom12345: For that I would say one out of five.
GetHuman: And finally- any advice for other Bankers Life & Casualty Co customers?
~Tom12345: Call them early in the day or late. Don't forget any personal or account information you might need for Bankers Life & Casualty Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tom12345 taken from his Bankers Life & Casualty Co customer service problem that occurred on October 22nd, 2017.

Bankers Life & Casualty Co

1.00 of 5 stars | 20 reviews

~Tom12345's Bankers Life & Casualty Co Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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