Bankers Life & Casualty Co: Waiting * weeks for second check, first was wro...
A Bankers Life & Casualty Co customer review by GetHuman user ~Abuff from November 4th, 2017
Background on ~Abuff's case
GetHuman: ~Abuff - can you tell our other Bankers Life & Casualty Co customers when your case took place?
~Abuff: Yeah. It was afternoon, on October 29th.
GetHuman: Did you reach out to Bankers Life & Casualty Co, and if so, how?
GetHuman: And which of these common Bankers Life & Casualty Co customer issues best describes the reason you wanted to talk to them?
(Shows ~Abuff a list of common Bankers Life & Casualty Co problems)
~Abuff: "None of those really matches why I wanted to call Bankers Life & Casualty Co that day." was why I was trying to call.
~Abuff's review of Bankers Life & Casualty Co customer service
GetHuman: So how would you sum up your experience for GetHuman's Bankers Life & Casualty Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Abuff: Waiting * weeks for second check, first was wrong amount. Second was sent to wrong address, no replacement sent. Cannot speak to a supervisor, those I do speak to do not use English as first language and speak from a prompter. Totally unacceptable service!
GetHuman: Let's quantify your experience contacting Bankers Life & Casualty Co. On a scale of 1 to 5, how easy is it go get help on a Bankers Life & Casualty Co problem?
~Abuff: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Abuff: I'd give them a four out of five on communication.
GetHuman: And what about Bankers Life & Casualty Co's ability to quickly and effectively address your problem?
~Abuff: For that I would say three out of five.
GetHuman: And finally- any advice for other Bankers Life & Casualty Co customers?
~Abuff: Call them early in the day or late. Don't forget any personal or account information you might need for Bankers Life & Casualty Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Abuff taken from his Bankers Life & Casualty Co customer service problem that occurred on October 29th, 2017.