Bath & Body Works: She was so helpful!!

A Bath & Body Works customer review by GetHuman user GetHuman-134598 from November 25th, 2017

Background on GetHuman-134598's case

GetHuman: GetHuman-134598 - can you tell our other Bath & Body Works customers when your case took place?
GetHuman-134598: Yup. It was late at night, on November 22nd.
GetHuman: Did you reach out to Bath & Body Works, and if so, how?
GetHuman-134598: I used the 800-756-5005 number I found for on the GetHuman Bath & Body Works customer phone number page I was on: Bath & Body Works Customer Service Phone Number
GetHuman: And which of these common Bath & Body Works customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-134598 a list of common Bath & Body Works problems)
GetHuman-134598: "Overcharge/Strange charge" was why I was trying to call.

GetHuman-134598's review of Bath & Body Works customer service

GetHuman: So how would you sum up your experience for GetHuman's Bath & Body Works customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-134598: She was so helpful!!
GetHuman: Let's quantify your experience contacting Bath & Body Works. On a scale of 1 to 5, how easy is it go get help on a Bath & Body Works problem?
GetHuman-134598: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-134598: I'd give them a two out of five on communication.
GetHuman: And what about Bath & Body Works's ability to quickly and effectively address your problem?
GetHuman-134598: For that I would say five out of five.
GetHuman: And finally- any advice for other Bath & Body Works customers?
GetHuman-134598: Call them early in the day or late. Don't forget any personal or account information you might need for Bath & Body Works to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-134598 taken from his Bath & Body Works customer service problem that occurred on November 22nd, 2017.

Bath & Body Works

4.00 of 5 stars | 31 reviews

GetHuman-134598's Bath & Body Works Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Bath & Body Works, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Bath & Body Works in any way.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!