BenQ: Was on wait for * hours calling at noon Centera...
A BenQ customer review by GetHuman user GetHuman-41257 from November 22nd, 2017
Background on GetHuman-41257's case
GetHuman: GetHuman-41257 - can you tell our other BenQ customers when your case took place?
GetHuman-41257: Yeah. It was evening, on November 17th.
GetHuman: Did you reach out to BenQ, and if so, how?
GetHuman: And which of these common BenQ customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-41257 a list of common BenQ problems)
GetHuman-41257: "Where to buy" was why I was trying to call.
GetHuman-41257's review of BenQ customer service
GetHuman: So how would you sum up your experience for GetHuman's BenQ customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-41257: Was on wait for * hours calling at noon Centeral, didn't get a response, They closed CS Calls without notifying me or ever accepting the call.
GetHuman: Let's quantify your experience contacting BenQ. On a scale of 1 to 5, how easy is it go get help on a BenQ problem?
GetHuman-41257: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-41257: I'd give them a two out of five on communication.
GetHuman: And what about BenQ's ability to quickly and effectively address your problem?
GetHuman-41257: For that I would say one out of five.
GetHuman: And finally- any advice for other BenQ customers?
GetHuman-41257: Call them early in the day or late. Don't forget any personal or account information you might need for BenQ to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-41257 taken from his BenQ customer service problem that occurred on November 17th, 2017.
BenQ
1.00 of 5 stars | 6 reviews
GetHuman-41257's BenQ Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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