Better Homes and Garden Magazine: I called several times waiting more than ** min...
A Better Homes and Garden Magazine customer review by GetHuman user ~Frustrated from November 22nd, 2017
Background on ~Frustrated's case
GetHuman: ~Frustrated - can you tell our other Better Homes and Garden Magazine customers when your case took place?
~Frustrated: Yes. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Better Homes and Garden Magazine, and if so, how?
GetHuman: And which of these common Better Homes and Garden Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~Frustrated a list of common Better Homes and Garden Magazine problems)
~Frustrated: "Cancel Subscription" was why I was trying to call.
~Frustrated's review of Better Homes and Garden Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Better Homes and Garden Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Frustrated: I called several times waiting more than ** minutes each time and kept getting cut off! I just want to be taken off the caller list. My mom is battling cancer and she keeps getting calls from better homes and gardens about my subscription and she keeps asking to be taken off the list yet she keeps receiving calls. I have tried to call and email the company but I don't know my account number since I haven't renewed in years. We are continually harassed by callers and my mom needs rest to heal. please please please take Jill Benham and the number ***-***-**** off any lists you have. please please do this for us. I cant get through no matter how many times I try. Please take us off the list. I cant tell you how much I would appreciate some peace and quiet for my very sick mom.
GetHuman: Let's quantify your experience contacting Better Homes and Garden Magazine. On a scale of 1 to 5, how easy is it go get help on a Better Homes and Garden Magazine problem?
~Frustrated: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Frustrated: I'd give them a four out of five on communication.
GetHuman: And what about Better Homes and Garden Magazine's ability to quickly and effectively address your problem?
~Frustrated: For that I would say five out of five.
GetHuman: And finally- any advice for other Better Homes and Garden Magazine customers?
~Frustrated: Call them early in the day or late. Don't forget any personal or account information you might need for Better Homes and Garden Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Frustrated taken from his Better Homes and Garden Magazine customer service problem that occurred on November 19th, 2017.