Better Homes and Garden Magazine: Tina at the Customer Service help line, tried t...
A Better Homes and Garden Magazine customer review by GetHuman user ~MSue McNinch from November 13th, 2017
Background on ~MSue McNinch's case
GetHuman: ~MSue McNinch - can you tell our other Better Homes and Garden Magazine customers when your case took place?
~MSue McNinch: Yes I can. It was morning, on November 8th.
GetHuman: Did you reach out to Better Homes and Garden Magazine, and if so, how?
GetHuman: And which of these common Better Homes and Garden Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~MSue McNinch a list of common Better Homes and Garden Magazine problems)
~MSue McNinch: "Refund a Charge" was why I was trying to call.
~MSue McNinch's review of Better Homes and Garden Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Better Homes and Garden Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MSue McNinch: Tina at the Customer Service help line, tried to find out the answer to my question to a recipe but she does not handle those particular questions so she suggested that I e-mail the editor. I will do this today.
GetHuman: Let's quantify your experience contacting Better Homes and Garden Magazine. On a scale of 1 to 5, how easy is it go get help on a Better Homes and Garden Magazine problem?
~MSue McNinch: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MSue McNinch: I'd give them a five out of five on communication.
GetHuman: And what about Better Homes and Garden Magazine's ability to quickly and effectively address your problem?
~MSue McNinch: For that I would say two out of five.
GetHuman: And finally- any advice for other Better Homes and Garden Magazine customers?
~MSue McNinch: Call them early in the day or late. Don't forget any personal or account information you might need for Better Homes and Garden Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MSue McNinch taken from his Better Homes and Garden Magazine customer service problem that occurred on November 8th, 2017.