Bidz.com: I contacted them through email. The auto messag...
A Bidz.com customer review by GetHuman user ~bethany2010 from November 21st, 2017
Background on ~bethany2010's case
GetHuman: ~bethany2010 - can you tell our other Bidz.com customers when your case took place?
~bethany2010: Yes. It was morning, on November 14th.
GetHuman: Did you reach out to Bidz.com, and if so, how?
GetHuman: And which of these common Bidz.com customer issues best describes the reason you wanted to talk to them?
(Shows ~bethany2010 a list of common Bidz.com problems)
~bethany2010: "Overcharge/Strange charge" was why I was trying to call.
~bethany2010's review of Bidz.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Bidz.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bethany2010: I contacted them through email. The auto message comes up and said, "respond within ** hours." Now, almost * days..I have not heard anything in regard to my products I purchased. Now it **th days after the order. This site is the worst customer site..Don't buy anything..
GetHuman: Let's quantify your experience contacting Bidz.com. On a scale of 1 to 5, how easy is it go get help on a Bidz.com problem?
~bethany2010: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bethany2010: I'd give them a one out of five on communication.
GetHuman: And what about Bidz.com's ability to quickly and effectively address your problem?
~bethany2010: For that I would say four out of five.
GetHuman: And finally- any advice for other Bidz.com customers?
~bethany2010: Call them early in the day or late. Don't forget any personal or account information you might need for Bidz.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bethany2010 taken from his Bidz.com customer service problem that occurred on November 14th, 2017.