Bidz.com: what has happened to the best bidding site on s...
A Bidz.com customer review by GetHuman user ~pete the ref from November 22nd, 2017
Background on ~pete the ref's case
GetHuman: ~pete the ref - can you tell our other Bidz.com customers when your case took place?
~pete the ref: Yes I can. It was late at night, on November 13th.
GetHuman: Did you reach out to Bidz.com, and if so, how?
GetHuman: And which of these common Bidz.com customer issues best describes the reason you wanted to talk to them?
(Shows ~pete the ref a list of common Bidz.com problems)
~pete the ref: "Cancel order" was why I was trying to call.
~pete the ref's review of Bidz.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Bidz.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pete the ref: what has happened to the best bidding site on site, you used to get live help,good communications, and information about your purchase and now it is just like the rest ....just a recording and telling you where to go.
GetHuman: Let's quantify your experience contacting Bidz.com. On a scale of 1 to 5, how easy is it go get help on a Bidz.com problem?
~pete the ref: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pete the ref: I'd give them a three out of five on communication.
GetHuman: And what about Bidz.com's ability to quickly and effectively address your problem?
~pete the ref: For that I would say one out of five.
GetHuman: And finally- any advice for other Bidz.com customers?
~pete the ref: Call them early in the day or late. Don't forget any personal or account information you might need for Bidz.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pete the ref taken from his Bidz.com customer service problem that occurred on November 13th, 2017.