Bikersden.com: I ordered my single product that was shown as...

A Bikersden.com customer review by GetHuman user ~TJ from November 17th, 2017

Background on ~TJ's case

GetHuman: ~TJ - can you tell our other Bikersden.com customers when your case took place?
~TJ: Yeah. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Bikersden.com, and if so, how?
~TJ: I used the 800-409-5228 number I found for on the GetHuman Bikersden.com customer phone number page I was on: Bikersden.com Customer Service Phone Number
GetHuman: And which of these common Bikersden.com customer issues best describes the reason you wanted to talk to them?
(Shows ~TJ a list of common Bikersden.com problems)
~TJ: "Returns" was why I was trying to call.

~TJ's review of Bikersden.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Bikersden.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TJ: I ordered my single product that was shown as "in stock" ** days ago* ** business days. The order policy states that shipments will be at least shipped within *-* business days and mine shows that it still has not been shipped. I have attempted to contact bikersden.com through telephone and email but neither one has been answered or responded to. I am horrified by this website and will never do business with them again. I have ordered items from other websites like motosport.com and customcruiser.com after I had placed my order with bikersden.com and have received all those items. I have had nothing but poor service from bikersden.com and recommend no one else shop there as well.
GetHuman: Let's quantify your experience contacting Bikersden.com. On a scale of 1 to 5, how easy is it go get help on a Bikersden.com problem?
~TJ: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TJ: I'd give them a two out of five on communication.
GetHuman: And what about Bikersden.com's ability to quickly and effectively address your problem?
~TJ: For that I would say one out of five.
GetHuman: And finally- any advice for other Bikersden.com customers?
~TJ: Call them early in the day or late. Don't forget any personal or account information you might need for Bikersden.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~TJ taken from his Bikersden.com customer service problem that occurred on November 14th, 2017.

Bikersden.com

1.00 of 5 stars | 1 reviews

~TJ's Bikersden.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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