BillMeLater.com: Needed to pay my bill and change e-mail as well...
A BillMeLater.com customer review by GetHuman user ~Jean Blizzard from November 16th, 2017
Background on ~Jean Blizzard's case
GetHuman: ~Jean Blizzard - can you tell our other BillMeLater.com customers when your case took place?
~Jean Blizzard: Yeah. It was afternoon, on November 13th.
GetHuman: Did you reach out to BillMeLater.com, and if so, how?
GetHuman: And which of these common BillMeLater.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Jean Blizzard a list of common BillMeLater.com problems)
~Jean Blizzard: "None of those really matches why I wanted to call BillMeLater.com that day." was why I was trying to call.
~Jean Blizzard's review of BillMeLater.com customer service
GetHuman: So how would you sum up your experience for GetHuman's BillMeLater.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jean Blizzard: Needed to pay my bill and change e-mail as well as mailing address. Lady was not able to assist with anything but the bill payment. I need to speak with someone from your company. You can reach me at *** ***-****. This is the only telephone number we will have for two or three weeks. We do not want our bill to ever be late. Thank You Shirley Jean Blizzard - Franklin E Blizzard
GetHuman: Let's quantify your experience contacting BillMeLater.com. On a scale of 1 to 5, how easy is it go get help on a BillMeLater.com problem?
~Jean Blizzard: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jean Blizzard: I'd give them a four out of five on communication.
GetHuman: And what about BillMeLater.com's ability to quickly and effectively address your problem?
~Jean Blizzard: For that I would say one out of five.
GetHuman: And finally- any advice for other BillMeLater.com customers?
~Jean Blizzard: Call them early in the day or late. Don't forget any personal or account information you might need for BillMeLater.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jean Blizzard taken from his BillMeLater.com customer service problem that occurred on November 13th, 2017.