Blinds.com: I got only * of * blinds ordered. When I finall...
A Blinds.com customer review by GetHuman user ~FrustratedInMaine from November 28th, 2017
Background on ~FrustratedInMaine's case
GetHuman: ~FrustratedInMaine - can you tell our other Blinds.com customers when your case took place?
~FrustratedInMaine: Yes. It was late at night, on November 18th.
GetHuman: Did you reach out to Blinds.com, and if so, how?
GetHuman: And which of these common Blinds.com customer issues best describes the reason you wanted to talk to them?
(Shows ~FrustratedInMaine a list of common Blinds.com problems)
~FrustratedInMaine: "Track order" was why I was trying to call.
~FrustratedInMaine's review of Blinds.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Blinds.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~FrustratedInMaine: I got only * of * blinds ordered. When I finally talked to the rep from blinds.com, she said that's not uncommon: they're made in Turkey, blinds.com never checks the order fulfillment, and there is no one to talk to Turkey till Monday. I was o hold a long time, at one point told customer service was closed (it wasn't), and got no sense of apply from the person I finally talked to.
GetHuman: Let's quantify your experience contacting Blinds.com. On a scale of 1 to 5, how easy is it go get help on a Blinds.com problem?
~FrustratedInMaine: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~FrustratedInMaine: I'd give them a one out of five on communication.
GetHuman: And what about Blinds.com's ability to quickly and effectively address your problem?
~FrustratedInMaine: For that I would say five out of five.
GetHuman: And finally- any advice for other Blinds.com customers?
~FrustratedInMaine: Call them early in the day or late. Don't forget any personal or account information you might need for Blinds.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~FrustratedInMaine taken from his Blinds.com customer service problem that occurred on November 18th, 2017.
Blinds.com
2.00 of 5 stars | 6 reviews
~FrustratedInMaine's Blinds.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
2 out of 5 stars
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