Boost Mobile: Boost has done me out of ***.**. Phone does not...
A Boost Mobile customer review by GetHuman user ~Old Woman from November 23rd, 2017
Background on ~Old Woman's case
GetHuman: ~Old Woman - can you tell our other Boost Mobile customers when your case took place?
~Old Woman: Yeah. It was morning, on November 15th.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Old Woman a list of common Boost Mobile problems)
~Old Woman: "Technical support" was why I was trying to call.
~Old Woman's review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Old Woman: Boost has done me out of ***.**. Phone does not work, no representatives, cannot cancel phone on internet and office says "we can't do that here'"
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~Old Woman: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Old Woman: I'd give them a two out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~Old Woman: For that I would say three out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~Old Woman: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Old Woman taken from his Boost Mobile customer service problem that occurred on November 15th, 2017.