Boost Mobile: I tried for **min to hit every button in the me...

A Boost Mobile customer review by GetHuman user ~ryan d50 from November 21st, 2017

Background on ~ryan d50's case

GetHuman: ~ryan d50 - can you tell our other Boost Mobile customers when your case took place?
~ryan d50: Yes I can. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
~ryan d50: I used the 888-266-7848 number I found for on the GetHuman Boost Mobile customer phone number page I was on: Boost Mobile Customer Service Phone Number
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~ryan d50 a list of common Boost Mobile problems)
~ryan d50: "Technical support" was why I was trying to call.

~ryan d50's review of Boost Mobile customer service

GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ryan d50: I tried for **min to hit every button in the menu and still couldnt get a person. Go with virgin mobile, boost is worse to deal with then comcast, and my data keeps getting slower and slower down to *g a month for $**
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~ryan d50: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ryan d50: I'd give them a five out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~ryan d50: For that I would say five out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~ryan d50: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ryan d50 taken from his Boost Mobile customer service problem that occurred on November 15th, 2017.

Boost Mobile

2.50 of 5 stars | 511 reviews

~ryan d50's Boost Mobile Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Boost Mobile, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Boost Mobile in any way.

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