Boost Mobile: Press * on main menu then wait ** seconds after...
A Boost Mobile customer review by GetHuman user ~USA Caller from November 27th, 2017
Background on ~USA Caller's case
GetHuman: ~USA Caller - can you tell our other Boost Mobile customers when your case took place?
~USA Caller: Sure. It was afternoon, on November 17th.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~USA Caller a list of common Boost Mobile problems)
~USA Caller: "Lower my bill" was why I was trying to call.
~USA Caller's review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~USA Caller: Press * on main menu then wait ** seconds after message stop, option of * for operator given. Press *
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~USA Caller: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~USA Caller: I'd give them a five out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~USA Caller: For that I would say three out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~USA Caller: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~USA Caller taken from his Boost Mobile customer service problem that occurred on November 17th, 2017.