Boost Mobile: This service is the biggest scam going. Pymt wa...

A Boost Mobile customer review by GetHuman user ~ripoff reporter from November 20th, 2017

Background on ~ripoff reporter's case

GetHuman: ~ripoff reporter - can you tell our other Boost Mobile customers when your case took place?
~ripoff reporter: Yes. It was morning, on November 10th.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
~ripoff reporter: I used the 888-266-7848 number I found for on the GetHuman Boost Mobile customer phone number page I was on: Boost Mobile Customer Service Phone Number
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~ripoff reporter a list of common Boost Mobile problems)
~ripoff reporter: "Service problem" was why I was trying to call.

~ripoff reporter's review of Boost Mobile customer service

GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ripoff reporter: This service is the biggest scam going. Pymt was posted to wrong phone * and franchise mngr won't do anything about it! Meanwhile, current phone * is turned off, so he says we have to pay again - even tho I just paid ** days ago today! DON'T TAKE THIS SERVICE!!!!*And phone *'s listed to call for help are a JOKE!! THIS IS A RIP OFF COMPANY!!!!!!
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~ripoff reporter: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ripoff reporter: I'd give them a one out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~ripoff reporter: For that I would say two out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~ripoff reporter: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ripoff reporter taken from his Boost Mobile customer service problem that occurred on November 10th, 2017.

Boost Mobile

2.50 of 5 stars | 511 reviews

~ripoff reporter's Boost Mobile Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Boost Mobile, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Boost Mobile in any way.

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