Boost Mobile: the lady that I spoke with was patient and had...
A Boost Mobile customer review by GetHuman user ~jeanne scotland from November 17th, 2017
Background on ~jeanne scotland's case
GetHuman: ~jeanne scotland - can you tell our other Boost Mobile customers when your case took place?
~jeanne scotland: Yeah. It was afternoon, on November 8th.
GetHuman: Did you reach out to Boost Mobile, and if so, how?
GetHuman: And which of these common Boost Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~jeanne scotland a list of common Boost Mobile problems)
~jeanne scotland: "Billing" was why I was trying to call.
~jeanne scotland's review of Boost Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Boost Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jeanne scotland: the lady that I spoke with was patient and had the answer I needed. I couldn't get through on my computer...that service is useless! I spent and hour on the computer searching for boostmobile.com*telenav and got nowhere! This phone number got me through with * rings and was answered right then. Only a slight problem understanding her very heavy accent. If the price wasn't right I'd quit Boost
GetHuman: Let's quantify your experience contacting Boost Mobile. On a scale of 1 to 5, how easy is it go get help on a Boost Mobile problem?
~jeanne scotland: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jeanne scotland: I'd give them a four out of five on communication.
GetHuman: And what about Boost Mobile's ability to quickly and effectively address your problem?
~jeanne scotland: For that I would say one out of five.
GetHuman: And finally- any advice for other Boost Mobile customers?
~jeanne scotland: Call them early in the day or late. Don't forget any personal or account information you might need for Boost Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jeanne scotland taken from his Boost Mobile customer service problem that occurred on November 8th, 2017.