Briggs & Stratton: worst product ever built, ** hp. engine was pam...
A Briggs & Stratton customer review by GetHuman user ~mikinbin from November 18th, 2017
Background on ~mikinbin's case
GetHuman: ~mikinbin - can you tell our other Briggs & Stratton customers when your case took place?
~mikinbin: Yup. It was afternoon, on November 13th.
GetHuman: Did you reach out to Briggs & Stratton, and if so, how?
GetHuman: And which of these common Briggs & Stratton customer issues best describes the reason you wanted to talk to them?
(Shows ~mikinbin a list of common Briggs & Stratton problems)
~mikinbin: "Complaint" was why I was trying to contact.
~mikinbin's review of Briggs & Stratton customer service
GetHuman: So how would you sum up your experience for GetHuman's Briggs & Stratton customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mikinbin: worst product ever built, ** hp. engine was pampered with the best of everything and it threw a rod for no reason at all. This engine was only used for * hours a month and was kept in the garage away from sun and all harsh elements. Never will buy anything with a briggs and stratton engine again.
GetHuman: Let's quantify your experience contacting Briggs & Stratton. On a scale of 1 to 5, how easy is it go get help on a Briggs & Stratton problem?
~mikinbin: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mikinbin: I'd give them a one out of five on communication.
GetHuman: And what about Briggs & Stratton's ability to quickly and effectively address your problem?
~mikinbin: For that I would say four out of five.
GetHuman: And finally- any advice for other Briggs & Stratton customers?
~mikinbin: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Briggs & Stratton to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mikinbin taken from his Briggs & Stratton customer service problem that occurred on November 13th, 2017.