Bungie.net: My special doesnt work even at beginning..Not a...
A Bungie.net customer review by GetHuman user GetHuman-rojelior from December 8th, 2017
Background on GetHuman-rojelior's case
GetHuman: GetHuman-rojelior - can you tell our other Bungie.net customers when your case took place?
GetHuman-rojelior: Yup. It was morning, on November 29th.
GetHuman: Did you reach out to Bungie.net, and if so, how?
GetHuman: And which of these common Bungie.net customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-rojelior a list of common Bungie.net problems)
GetHuman-rojelior: "Appeal a Ban" was why I was trying to contact.
GetHuman-rojelior's review of Bungie.net customer service
GetHuman: So how would you sum up your experience for GetHuman's Bungie.net customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-rojelior: My special doesnt work even at beginning..Not a cooldown issue special just doesnt work
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-rojelior: In destiny rise of iron Im having trouble using my special is not a cooling issue because special just doesnt work..even at the beginning when I start playing
GetHuman: Let's quantify your experience contacting Bungie.net. On a scale of 1 to 5, how easy is it go get help on a Bungie.net problem?
GetHuman-rojelior: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-rojelior: I'd give them a five out of five on communication.
GetHuman: And what about Bungie.net's ability to quickly and effectively address your problem?
GetHuman-rojelior: For that I would say three out of five.
GetHuman: And finally- any advice for other Bungie.net customers?
GetHuman-rojelior: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Bungie.net to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-rojelior taken from his Bungie.net customer service problem that occurred on November 29th, 2017.
Bungie.net
4.60 of 5 stars | 63 reviews
GetHuman-rojelior's Bungie.net Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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