Burlington Coat Factory: It's bed they didn't answer the phone I need he...

A Burlington Coat Factory customer review by GetHuman user ~Raka begum from November 24th, 2017

Background on ~Raka begum's case

GetHuman: ~Raka begum - can you tell our other Burlington Coat Factory customers when your case took place?
~Raka begum: Yup. It was morning, on November 20th.
GetHuman: Did you reach out to Burlington Coat Factory, and if so, how?
~Raka begum: I used the 855-355-2875 number I found for on the GetHuman Burlington Coat Factory customer phone number page I was on: Burlington Coat Factory Customer Service Phone Number
GetHuman: And which of these common Burlington Coat Factory customer issues best describes the reason you wanted to talk to them?
(Shows ~Raka begum a list of common Burlington Coat Factory problems)
~Raka begum: "Returns" was why I was trying to call.

~Raka begum's review of Burlington Coat Factory customer service

GetHuman: So how would you sum up your experience for GetHuman's Burlington Coat Factory customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Raka begum: It's bed they didn't answer the phone I need help I need my money back I pay but I don't get my order pls help me out of this problem
GetHuman: Let's quantify your experience contacting Burlington Coat Factory. On a scale of 1 to 5, how easy is it go get help on a Burlington Coat Factory problem?
~Raka begum: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Raka begum: I'd give them a four out of five on communication.
GetHuman: And what about Burlington Coat Factory's ability to quickly and effectively address your problem?
~Raka begum: For that I would say three out of five.
GetHuman: And finally- any advice for other Burlington Coat Factory customers?
~Raka begum: Call them early in the day or late. Don't forget any personal or account information you might need for Burlington Coat Factory to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Raka begum taken from his Burlington Coat Factory customer service problem that occurred on November 20th, 2017.

Burlington Coat Factory

2.50 of 5 stars | 34 reviews

~Raka begum's Burlington Coat Factory Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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