CMFG Life Insurance: Very polite, helpful and expedient customer ser...
A CMFG Life Insurance customer review by GetHuman user ~Oregon Customer from November 23rd, 2017
Background on ~Oregon Customer's case
GetHuman: ~Oregon Customer - can you tell our other CMFG Life Insurance customers when your case took place?
~Oregon Customer: Yes. It was late at night, on November 14th.
GetHuman: Did you reach out to CMFG Life Insurance, and if so, how?
GetHuman: And which of these common CMFG Life Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~Oregon Customer a list of common CMFG Life Insurance problems)
~Oregon Customer: "Complaint" was why I was trying to call.
~Oregon Customer's review of CMFG Life Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's CMFG Life Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Oregon Customer: Very polite, helpful and expedient customer service. I thought Customer Service was dead but these folks are awesome.
GetHuman: Let's quantify your experience contacting CMFG Life Insurance. On a scale of 1 to 5, how easy is it go get help on a CMFG Life Insurance problem?
~Oregon Customer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Oregon Customer: I'd give them a five out of five on communication.
GetHuman: And what about CMFG Life Insurance's ability to quickly and effectively address your problem?
~Oregon Customer: For that I would say five out of five.
GetHuman: And finally- any advice for other CMFG Life Insurance customers?
~Oregon Customer: Call them early in the day or late. Don't forget any personal or account information you might need for CMFG Life Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Oregon Customer taken from his CMFG Life Insurance customer service problem that occurred on November 14th, 2017.