California Department of Motor Vehicles (DMV/RMV): I was just hung up on by this a stupid **** by...
A California Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user ~MANZO89 from November 22nd, 2017
Background on ~MANZO89's case
GetHuman: ~MANZO89 - can you tell our other California Department of Motor Vehicles (DMV/RMV) customers when your case took place?
~MANZO89: Yeah. It was middle of the night, on November 17th.
GetHuman: Did you reach out to California Department of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman: And which of these common California Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~MANZO89 a list of common California Department of Motor Vehicles (DMV/RMV) problems)
~MANZO89: "Suspension" was why I was trying to call.
~MANZO89's review of California Department of Motor Vehicles (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MANZO89: I was just hung up on by this a stupid **** by the name of Cliff. Only after I was on hold while at work for ** minutes. All he said was " DMV this is Cliff" I replied with I have a ticket id like to pay here's the docket number and he said "DMV this is Cliff" again and for a second I thought it was a machine but then I spoke again and Cliff the douche bag says "last time DMV this is Cliff" WTF kind of service is that?!!! Never have I had such an idiot answer me when I call. Now when I try and call back, I get hung up on. I called back three times and the same *****. Cliffs lucky he lives in Sacramento or id go over there and cuss him out in front of everyone. His service was for **** and I am pretty sure he does this to many people.
GetHuman: Let's quantify your experience contacting California Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a California Department of Motor Vehicles (DMV/RMV) problem?
~MANZO89: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MANZO89: I'd give them a four out of five on communication.
GetHuman: And what about California Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
~MANZO89: For that I would say three out of five.
GetHuman: And finally- any advice for other California Department of Motor Vehicles (DMV/RMV) customers?
~MANZO89: Call them early in the day or late. Don't forget any personal or account information you might need for California Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MANZO89 taken from his California Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 17th, 2017.