California Department of Motor Vehicles (DMV/RMV): I was left with * options. I chose the "speakin...
A California Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user ~Californian Boy from November 17th, 2017
Background on ~Californian Boy's case
GetHuman: ~Californian Boy - can you tell our other California Department of Motor Vehicles (DMV/RMV) customers when your case took place?
~Californian Boy: Yes I can. It was afternoon, on November 15th.
GetHuman: Did you reach out to California Department of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman: And which of these common California Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~Californian Boy a list of common California Department of Motor Vehicles (DMV/RMV) problems)
~Californian Boy: "Registration" was why I was trying to call.
~Californian Boy's review of California Department of Motor Vehicles (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Californian Boy: I was left with * options. I chose the "speaking with a technician" option by pushing "*" button. This was recognized as "invalid option". I repeated * times and was said to have "exhausted my attempts". I experienced this * times in total, wasting * times ** minutes. California DMV: You should be disbanded.
GetHuman: Let's quantify your experience contacting California Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a California Department of Motor Vehicles (DMV/RMV) problem?
~Californian Boy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Californian Boy: I'd give them a two out of five on communication.
GetHuman: And what about California Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
~Californian Boy: For that I would say three out of five.
GetHuman: And finally- any advice for other California Department of Motor Vehicles (DMV/RMV) customers?
~Californian Boy: Call them early in the day or late. Don't forget any personal or account information you might need for California Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Californian Boy taken from his California Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on November 15th, 2017.