California Department of Motor Vehicles (DMV/RMV): Only problem is that the voice on the intial ca...
A California Department of Motor Vehicles (DMV/RMV) customer review by GetHuman user ~Jerry from November 5th, 2017
Background on ~Jerry 's case
GetHuman: ~Jerry - can you tell our other California Department of Motor Vehicles (DMV/RMV) customers when your case took place?
~Jerry : Sure. It was afternoon, on October 29th.
GetHuman: Did you reach out to California Department of Motor Vehicles (DMV/RMV), and if so, how?
GetHuman: And which of these common California Department of Motor Vehicles (DMV/RMV) customer issues best describes the reason you wanted to talk to them?
(Shows ~Jerry a list of common California Department of Motor Vehicles (DMV/RMV) problems)
~Jerry : "Complaint" was why I was trying to call.
~Jerry 's review of California Department of Motor Vehicles (DMV/RMV) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Department of Motor Vehicles (DMV/RMV) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jerry : Only problem is that the voice on the intial call is barely audible.Was pleasantly surprised at the quick response in my inquiry about our renewal notice.
GetHuman: Let's quantify your experience contacting California Department of Motor Vehicles (DMV/RMV). On a scale of 1 to 5, how easy is it go get help on a California Department of Motor Vehicles (DMV/RMV) problem?
~Jerry : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jerry : I'd give them a five out of five on communication.
GetHuman: And what about California Department of Motor Vehicles (DMV/RMV)'s ability to quickly and effectively address your problem?
~Jerry : For that I would say five out of five.
GetHuman: And finally- any advice for other California Department of Motor Vehicles (DMV/RMV) customers?
~Jerry : Call them early in the day or late. Don't forget any personal or account information you might need for California Department of Motor Vehicles (DMV/RMV) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jerry taken from his California Department of Motor Vehicles (DMV/RMV) customer service problem that occurred on October 29th, 2017.