California Employment Development Department (EDD): Quit telling people to use these numbers. Every...
A California Employment Development Department (EDD) customer review by GetHuman user ~Lucille MCGillicuty from November 18th, 2017
Background on ~Lucille MCGillicuty's case
GetHuman: ~Lucille MCGillicuty - can you tell our other California Employment Development Department (EDD) customers when your case took place?
~Lucille MCGillicuty: Sure. It was middle of the night, on November 15th.
GetHuman: Did you reach out to California Employment Development Department (EDD), and if so, how?
GetHuman: And which of these common California Employment Development Department (EDD) customer issues best describes the reason you wanted to talk to them?
(Shows ~Lucille MCGillicuty a list of common California Employment Development Department (EDD) problems)
~Lucille MCGillicuty: "Eligibility question" was why I was trying to call.
~Lucille MCGillicuty's review of California Employment Development Department (EDD) customer service
GetHuman: So how would you sum up your experience for GetHuman's California Employment Development Department (EDD) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lucille MCGillicuty: Quit telling people to use these numbers. Everybody knows nobody is answering any telephones!! ALL LIERS. Been trying for weeks! This is my new unpaid job, speed dialing EDD for *hrs every day. Never have got through!
GetHuman: Let's quantify your experience contacting California Employment Development Department (EDD). On a scale of 1 to 5, how easy is it go get help on a California Employment Development Department (EDD) problem?
~Lucille MCGillicuty: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lucille MCGillicuty: I'd give them a five out of five on communication.
GetHuman: And what about California Employment Development Department (EDD)'s ability to quickly and effectively address your problem?
~Lucille MCGillicuty: For that I would say three out of five.
GetHuman: And finally- any advice for other California Employment Development Department (EDD) customers?
~Lucille MCGillicuty: Call them early in the day or late. Don't forget any personal or account information you might need for California Employment Development Department (EDD) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lucille MCGillicuty taken from his California Employment Development Department (EDD) customer service problem that occurred on November 15th, 2017.